Worry-Free™ Remote Manager
Manage multiple Worry-Free™ Security and InterScan™ Messaging Hosted Security customers from anywhere using Trend Micro Worry-Free™ Remote Manager. This secure, hosted web console helps small business resellers increase profitability by reducing the costs of servicing customers as business grows:
- Centrally manage multiple Worry-Free customer accounts from a single web console
- Maintain full customer touch and complete configuration control of customer installations
- Begin immediately by taking advantage of Trend Micro's hosted datacenter
Increase Profitability by Improving Operational Efficiency
Trend Micro has combined standard Windows-based solutions with a web console to give registered resellers the advantage of unique, secure management capabilities that provide an unrivaled level of depth to manage multiple Worry-Free Security and InterScan Messaging Hosted Security customers. Worry-Free Remote Manager now can also be integrated with the industry-leading Kaseya IT automation framework, to simplify support of customers where this Kaseya platform has been deployed.
Key Advantages
Increase Profitability and Enhance Service Quality—Spend more time on high-value activities and less time on operational tasks
Improve Operational Efficiency—Reduce operational service effort of IT staff by using a single console to manage multiple customers
Deepen Security Insight—Analyze security issues through graphical reports and summary dashboard data
Key Features
- Manage multiple customers at any time from a single console
- At-a-glance security dashboard shows status for all Worry-Free Security and InterScan Messaging Hosted Security accounts
- Automatically generate customer operational reports from anywhere
- Automatically send security alerts to the Kaseya ticketing system, and view them from the Kaseya management console
- Customize risk/assessment levels for different customers
Customer Stories
“We always aim to be as proactive as possible, and Worry-Free Remote Manager is now a vital tool in that regard…It saves us at least 45 minutes a day, and it gives us real-time visibility that we didn’t have before.”
Brad Bell, Lead Network Services Delivery Engineer,
Workplace Technology Center, Inc.
Read all customer stories
View video case studies
Supported Trend Micro Security Products
- Worry-Free Business Security Services – New!
- InterScan Messaging Hosted Security – New!
- Worry-Free Business Security Advanced 5.0 or later
- Worry-Free Business Security Standard 5.0 or later
- Trend Micro™ Client Server Messaging Security for SMB 3.5 or later
- Trend Micro™ Client Server Security for SMB 3.5 or later
System and Network Requirements
- At least 50MB of free disk space on the security server, for the Worry-Free Remote Manager Agent
- Security server must have Worry-Free Business Security Advanced 5.0, Worry-Free Business Security Standard 5.0, Client Server Security for SMB 3.5 or later, or Client Server Messaging Security for SMB 3.5 or later
- Active Internet connection
- Microsoft™ Internet Explorer™ 6, SP1, SP2, and 7
- No pop-up blockers
- Security level for trusted sites set to Medium
- Trusted sites should include the Worry-Free Remote Manager URL
Local Language Support
Available in English, French, Spanish, Italian, and German.
Both the user interface and reports are localized.
