Email Reputation Services Standard
Important Note
4th Dimension WebSTAR V
Aladdin eSafe
Alt-N MDaemon
Bizanga’s IMP
Borderware MXtreme
Cisco
Clearswift MAILsweeper
CMS Praetor
Critical Path Memova Anti Abuse
Deerfield VisNetic Mail Server
Eudora Internet Mail Server
exim Internet Mailer
Fortinet Fortigate
Foundry
Gordano Messaging Server
GWAVA
Ipswitch IMail Server
IronPort
Kerio Mail Server
Lotus Domino
Mac OS X Server
MailFrontier Gateway
McAfee Webshield e250, e500
Microsoft Exchange Server 2003
Mirapoint
Net IQ MailMarshal
OmniTI Ecelerity
Openwave Edge GX
Postfix
Proofpoint Protection Server
qmail
Secure Computing Sidewinder
Sendmail
SonicWALL
SpamAssassin
Sun ONE Messaging Server
SurfControl Email Filter
Sybari ANTIGEN
Symantec Anti-Virus for SMTP Gateways
Symantec Firewall
Symantec Mail Security
Trend Micro InterScan Messaging Security Suite for Windows
Tumbleweed Enterprise Mail Firewall
WatchGuard SpamScreen
XWall
ZixCorp Message Inspector
| Important Note |
| Whether you have signed up for a 30-day trial or purchased the Network Reputation Services, you will receive an Activation Code (AC) that you will need to use when configuring your Mail Transfer Agent (MTA).Select your MTA or firewall from the list below. Please follow the instructions for your specified MTA and insert your AC as indicated to activate the service. The instructions below have been provided by the vendor or manufacturer of the product. We will assist you in the configuration process, but you may wish to refer to your product’s manuals and/or technical support organization for detailed configuration and set-up options.For assistance from Trend Micro Support Team, please send an email to ers_support@trendmicro.com. |
| 4th Dimension WebSTAR V |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your WebStar server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| Aladdin eSafe |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Aladdin eSafe server to use Trend Micro Network Reputation Services. NOTE: Make sure all 15 RBL server entries are at the top of the search list. eSafe 4.0: Open up the eSafe Gateway Configuration. Under 'Anti-Spam', Select 'Mail Server Validation'. Under 'Check mail server validity at RBL server:', Choose 'Check incoming email'. You will need to add a new RBL server with the reponses. For 'RBL server' name, enter activationcode.r.mail-abuse.com For 'Reponse', enter 127.1.0.1 You will need to repeat this step many times. Once for each Response ranging from 127.1.0.1 through 127.1.0.15. NOTE: You must enter all 15 response codes to get full benefit of our RBL+ service. eSafe 5.0: ftp://ftp.aladdin.com/pub/manuals/esg/esg5.x/econsole_admin.pdf Pages 196-198. Open up the eSafe Gateway Configuration.Under 'Anti-Spam', Select 'Mail Server Validation'. Check the box next to 'Check if mail server is in RBL for INCOMING email' Click 'List' on the right of there. That will bring up a list of existing RBL entries.You will need to add a new RBL server with the reponse. Click 'Add' For 'RBL server' name, enter activationcode.r.mail-abuse.com For 'Reponse (to block)', enter 127.1.0.1 Check the box next to 'Activate use of this server'You will need to repeat this step 15 times. Once for each Response ranging from 127.1.0.1 through 127.1.0.15.NOTE: You must enter all 15 response codes to get full benefit of our RBL+ service. |
| Alt-N MDaemon |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your MDaemon to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| Bizanga’s IMP |
| Bizanga’s IMP solution is highly customizable. In order to ensure that you have the most comprehensive and effective solution to meet your needs, please refer to the technical configuration document provided with the product and/or contact Bizanga’s customer support for assistance. If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| Borderware MXtreme |
| We currently do not have instructions on how to configuration this product to utilize Trend Micro Reputation Services. Please refer to your product manual for information on the proper method to configure your MTA to utilize DNSBLs or block lists. Your vendor’s Technical Support organization should also be able to assist you with detailed configuration and set-up options. When you are configuring this product you will need to access our DNSBL zone. Please insert this string where indicated: activationcode.r.mail-abuse.comNote: You will need to insert your unique valid "activation code" to replace the instructional text example: do not include any dashes.If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| Cisco |
| For instructions on how to configure your Cisco product to access Trend Micro Network Reputation Services, please refer to your Trend Micro product manual.If you have questions regarding testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| Clearswift MAILsweeper |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your MAILsweeper to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| CMS Praetor |
| We currently do not have instructions on how to configuration this product to utilize Trend Micro Reputation Services. Please refer to your product manual for information on the proper method to configure your MTA to utilize DNSBLs or block lists. Your vendor’s Technical Support organization should also be able to assist you with detailed configuration and set-up options. When you are configuring this product you will need to access our DNSBL zone. Please insert this string where indicated: activationcode.r.mail-abuse.com Note: You will need to insert your unique valid "activation code" to replace the instructional text example: do not include any dashes. If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| Critical Path Memova Anti Abuse |
| We currently do not have instructions on how to configuration this product to utilize Trend Micro Reputation Services. Please refer to your product manual for information on the proper method to configure your MTA to utilize DNSBLs or block lists. Your vendor’s Technical Support organization should also be able to assist you with detailed configuration and set-up options. When you are configuring this product you will need to access our DNSBL zone. Please insert this string where indicated: activationcode.r.mail-abuse.comNote: You will need to insert your unique valid "activation code" to replace the instructional text example: do not include any dashes.If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| Deerfield VisNetic Mail Server |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Deerfield VisNetic Mail Server to use Trend Micro Network Reputation Services. Visnetic 7.x Login to Visnetic Web Admin. On the left side of the main configuration screen, Click the "Delivery" button. Under there, look for the "Anti-Relaying" subset. Under there, check the box next to "DNSBL" to enable the feature. Now, Click "DNSBL". That will bring up a screen to add DNSBL server names. Add 1 server name per line. Enter: activationcode.r.mail-abuse.com Click "Save" |
| Eudora Internet Mail Server |
| We currently do not have instructions on how to configuration this product to utilize Trend Micro Reputation Services. Please refer to your product manual for information on the proper method to configure your MTA to utilize DNSBLs or block lists. Your vendor’s Technical Support organization should also be able to assist you with detailed configuration and set-up options. When you are configuring this product you will need to access our DNSBL zone. Please insert this string where indicated: activationcode.r.mail-abuse.com Note: You will need to insert your unique valid "activation code" to replace the instructional text example: do not include any dashes. If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| exim Internet Mailer |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your exim server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| Fortinet Fortigate |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Fortigate Firewall to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| Foundry |
| We currently do not have instructions on how to configuration this product to utilize Trend Micro Reputation Services. Please refer to your product manual for information on the proper method to configure your MTA to utilize DNSBLs or block lists. Your vendor’s Technical Support organization should also be able to assist you with detailed configuration and set-up options. When you are configuring this product you will need to access our DNSBL zone. Please insert this string where indicated: activationcode.r.mail-abuse.comNote: You will need to insert your unique valid "activation code" to replace the instructional text example: do not include any dashes.If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| Gordano Messaging Server |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Gordano Messaging Server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| GWAVA |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your GWAVA Mail Server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| Ipswitch IMail Server |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your IMail Server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
In the left panel, expand the localhost folder and select a host with an IP address. · Expand the host, and select the Antispam folder. · In the right panel, click the Connection Filtering tab. 4. Enabling/Disabling DNS Black lists · Decide whether you want the black list to be a Standard DNS blacklist, or a Trusted DNS blacklist. ( Note: If an e-mail matches one of these black lists, it is immediately deleted and no further spam checks are performed. a) If you choose to use 'Standard DNS blacklists' : · Click 'Add' in the appropriate grouping to open the Add DNS Blacklist dialog box. · Select a black list · Select 'Delete Message after X matches' · Enter '1' for the number of matches. b) If you choose to use 'Trusted DNS Blacklists': · Click 'Add' in the appropriate grouping to open the Add DNS Blacklist dialog box. · Select a black list click 'OK' Note: Only blacklists that are configured and enabled for the server are displayed in the Add DNS Blacklist dialog box. To save the blacklists, click 'Apply' at the top of the right panel. |
| IronPort |
| We currently do not have instructions on how to configuration this product to utilize Trend Micro Reputation Services. Please refer to your product manual for information on the proper method to configure your MTA to utilize DNSBLs or block lists. Your vendor’s Technical Support organization should also be able to assist you with detailed configuration and set-up options. When you are configuring this product you will need to access our DNSBL zone. Please insert this string where indicated: activationcode.r.mail-abuse.comNote: You will need to insert your unique valid "activation code" to replace the instructional text example: do not include any dashes.If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| Kerio Mail Server |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Kerio Mail Server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| Lotus Domino |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Domino server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| Mac OS X Server |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to your Mac OS X Server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| MailFrontier Gateway |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. We currently do not have exact instructions on how to configuration this product to utilize Trend Micro Reputation Services. Please refer to your product manual for information on the proper method to configure your MTA to utilize DNSBLs or block lists. Your vendor’s Technical Support organization should also be able to assist you with detailed configuration and set-up options. We believe you a looking for the Anti-Spam Techniques tab. Under there it looks like Blocked List Services might be what you are looking for. Please insert this string where indicated: activationcode.r.mail-abuse.com If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to nrs_clientsupport@trendmicro.com. |
| McAfee Webshield e250, e500 |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Webshield server to use Trend Micro Network Reputation Services DNSBL zone.
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| Microsoft Exchange Server 2003 |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Microsoft Exchange Server 2003 to use Trend Micro Network Reputation Services DNSBL zone with custom error messages.
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| Mirapoint |
| We currently do not have instructions on how to configuration this product to utilize Trend Micro Reputation Services. Please refer to your product manual for information on the proper method to configure your MTA to utilize DNSBLs or block lists. Your vendor’s Technical Support organization should also be able to assist you with detailed configuration and set-up options. When you are configuring this product you will need to access our DNSBL zone. Please insert this string where indicated: activationcode.r.mail-abuse.com Note: You will need to insert your unique valid "activation code" to replace the instructional text example: do not include any dashes. If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| Net IQ MailMarshal |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your MailMarshal to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| OmniTI Ecelerity |
| Edit your ecelerity.conf file (/opt/ecelerity/etc/ecelerity.conf): Module generic/spf_macros spf_macros { } Validate validate/sieve sieve { connect_phase1 = /opt/ecelerity/etc/rbl.siv } Place the following in /opt/ecelerity/etc/rbl.siv: $a = ec_dns_lookup "%{spfv1:ir}.activationcode.r.mail-abuse.com" "a"; if ec_test :matches "${a}" "127.1.0.*" { ec_disconnect 550 "Your host is in the TrendMicro RBL+, please see http://www.mail-abuse.com/cgi-bin/lookup?%{spfv1:i}"; }"; } This will disconnect the connection right after it is created, in lieu of the SMTP banner. This is ideal for most situations, except for when XCLIENT is used. In those cases, connect_phase1 should be changed to mailfrom_phase1, which will process the script with the XCLIENT address. |
| Openwave Edge GX |
| We currently do not have instructions on how to configuration this product to utilize Trend Micro Reputation Services. Please refer to your product manual for information on the proper method to configure your MTA to utilize DNSBLs or block lists. Your vendor’s Technical Support organization should also be able to assist you with detailed configuration and set-up options. When you are configuring this product you will need to access our DNSBL zone. Please insert this string where indicated: activationcode.r.mail-abuse.comNote: You will need to insert your unique valid "activation code" to replace the instructional text example: do not include any dashes.If you have questions regarding setting up the appropriate DNSBL zone, the proper error message to utilize, testing that your configuration is set-up correctly, or need general assistance in accessing the service, please contact the Trend Micro Support Team, by sending an email to ers_support@trendmicro.com. |
| Postfix |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Postfix to use Trend Micro Network Reputation Services DNSBL zone with a custom error message Postfix 2.x 1. Find out if your OS supports hash or dbm tables. type postconf -m If you see hash, use hash in steps 2 and 3 below. If you see dbm, use dbm in steps 2 and 3 below. 2. Edit main.cf and add our RBL and rbl_reply_maps entries. While it's really a client check, we have it in "smtpd_recipient_restrictions" (as is recommended by many experts) as that is needed if you want to whitelist any recipients (e.g. Postmaster). Putting it as a recipient restriction only affects the timing (after the RCPT TO command), not the effect. NOTE: Be sure the smtpd_recipient_restrictions = is one really long line. We had to add line breaks to show you the example. rbl_reply_maps = hash:/$config_directory/rbl_reply smtpd_recipient_restrictions = permit_mynetworks, reject_rbl_client activationcode.r.mail-abuse.com, reject_unauth_destination 3. Create the rbl_reply map and "postmap" it. NOTE: Be sure each line is one really long line. Also be sure there are no leading spaces in front of the activationcode lines. ....contents of rbl_reply file.... activationcode.r.mail-abuse.com 550 Service unavailable; $rbl_class [$rbl_what] blocked using Trend Micro RBL+. Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=$rbl_what${rbl_reason?; $rbl_reason} ....contents of rbl_reply file.... Save and then type 'postmap hash:rbl_reply' to create the hash table. NOTE: If postmap complains about unknown "hash", type postconf -m If you do not see hash, but you do see dbm, then change the words hash to dbm in steps 2 and 3 above.4. Reload postfix by typing "postfix reload" |
| Proofpoint Protection Server |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Proofpoint server to use Trend Micro Network Reputation Services DNSBL zone. Open the GUI and click 'System' and then 'Settings' on the left menus. Click 'DNS Block List' on the top right menu. Click 'Add'For 'ID' enter TrendMicroRBL+ For 'Domain' enter activationcode.r.mail-abuse.com For 'Has TXT Records' click No. Our DNSBL zones do not have TXT records. Click 'Save Changes'Check the box next to 'Enabled' Check the box next to 'TrendMicroRBL+' Click 'Save Changes' |
| qmail |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your qmail server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message. NOTE: Our DNSBL zone does not contain TXT messages, so you MUST compile RBLSMTPD to use the "A" record patch or our service will not work. Here is a sample run file to show you the rblsmtpd syntax. ..... sample /var/qmail/supervise/qmail-smtpd/run file….. #!/bin/sh QMAILDUID=`id -u qmaild` NOFILESGID=`id -g qmaild` MAXSMTPD=`cat /var/qmail/control/concurrencyincoming` exec /usr/local/bin/softlimit -m 2000000 \ /usr/local/bin/tcpserver -v -R -H -l 0 -x /etc/tcp.smtp.cdb -c "$MAXSMTPD" \ -u "$QMAILDUID" -g "$NOFILESGID" 0 smtp /usr/local/bin/rblsmtpd \ -b -r "activationcode.r.mail-abuse.com:blocked using Trend Micro RBL+, please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=%IP%" \" \ /var/qmail/bin/qmail-smtpd 2>&1 ..... sample /var/qmail/supervise/qmail-smtpd/run file….. Your setup may use different options, but that is a working rblsmtpd -b -r "...." entry. qmail will log rblsmtpd rejections in /var/log/qmail/smtpd/current @400000003fd843f92af91f1c rblsmtpd: xx.xx.xx.xx pid 19122: 553 Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=xx.xx.xx.xx |
| Secure Computing Sidewinder |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Sidewinder to use Trend Micro Network Reputation Services DNSBL zone with a custom error message. If you have the newer version of Sidewinder, follow the steps below:
FEATURE(`dnsbl',`activationcode.r.mail-abuse.com', ` "550 Mail from " $&{client_addr} " blocked using Trend Micro RBL+. Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=" $&{client_addr} ')dnl Note : Make sure the FEATURE line you enter is one long line when you add it.
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| Sendmail |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Sendmail to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
Note :Make sure the FEATURE line you enter is one long line when you add it.
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| SonicWALL |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your SonicWALL server to use Trend Micro Network Reputation Services DNSBL zone. You are looking for the RBL Domain Settings screen. Click the box to the left of "Enable RBL Domain" to Enable RBL checking. For "RBL Domain:" enter activationcode.r.mail-abuse.com Under "RBL Blocked Responses" click "Block ALL Responses" Click "OK" NOTE: Some customers have told us that their version of SonicWALL has a 39 character limit and our RBL Domain entry is 48 characters. If your version has this limitation, please contact SonicWALL support to see if they have an update. |
| SpamAssassin |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your SpamAssassin server to use Trend Micro Network Reputation Services DNSBL zone. SpamAssassin 3.00 http://www.spamassassin.org/1. Edit /etc/mail/spamassassin/local.cf and add the following:rewrite_header Subject *SPAM* skip_rbl_checks 0 required_score 5 header RCVD_IN_TM_RBL_PLUS eval:check_rbl('tmrblplus','activationcode.r.mail-abuse.com.') describe RCVD_IN_TM_RBL_PLUS Received via Trend Micro RBL+, see http://www.mail-abuse.com/cgi-bin/lookup score RCVD_IN_TM_RBL_PLUS 5.0NOTE: Make sure the header, describe and score lines do not have any line breaks.That will add *SPAM* to the beginning of the subject line when a detection is made. skip_rbl_checks 0 should be default, but just make sure. The required_score needs to match the score you set for RCVD_IN_TM_RBL_PLUS |
| Sun ONE Messaging Server |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. NOTE: Trend Micro RBL+ service does not have TXT records for the error message. Please see the Sun ONE Messaging Server 6.0 Administrator's Guide, December 2003 http://docs-pdf.sun.com/816-6738-10/816-6738-10.pdf There is an example at the bottom of page 420 to specify the error message.Example: Edit your MAPPINGS file and look for the FROM_ACCESS section.NOTE: Make sure there are two spaces at the start of the TCP line.NOTE: Make sure each line is less than 252 characters.FROM_ACCESSTCP|*|25|*.*.*.*|*|SMTP*|*|tcp_local|* $[IMTA_LIB:dns_verify.so,dns_verify,+$4.$3.$2.$1.activationcode.r.mail-abuse.com.+$$N$$X5.5.0|IP$ $$1.$$2.$$3.$$4$ found$ on$ MAPS-RBL$ list+$$CTCP|$$0|25|$$1.$$2.$$3.$$4|$$5|SMTP$$6|$$7|tcp_local|$$8]Now rebuild and restart the mail service. imsimta cnbuild imsimta restart dispatcher For more information on configuring Sun ONE Messaging Server, see http://docs-pdf.sun.com/816-6738-10/816-6738-10.pdf |
| SurfControl Email Filter |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your SurfControl to use Trend Micro Network Reputation Services DNSBL zone with a custom error message. To configure SurfControl E-mail Filter for RBLs In the Server Configuration Settings window, follow the steps below:
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| Sybari ANTIGEN |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Antigen server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| Symantec Anti-Virus for SMTP Gateways |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Symantec Anti-Virus for SMTP Gateways server to use Trend Micro Network Reputation Services DNSBL zone. For Symantec versions 3.1.0.29, 3.1.1.32, 3.2.x, 4.0, follow the steps below.
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| Symantec Firewall |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Symantec Firewall to use Trend Micro Network Reputation Services DNSBL zone with a custom error message. 1. In SMTPD Properties, under Antispam Tab, check the box for "Use Black Hole List" and type activationcode.r.mail-abuse.com for the domain name for blackhole list · If nslookup 2.0.0.127.activationcode.r.mail-abuse.com fails, check the firewall log for the following dnsd warning... "<TIME> <FIREWALL> dnsd[277]: 343 dnsd Warning: Asked about Address for <IP ADDRESS>.activationcode.r.mail-abuse.com. -- server <SERVER IP> sent (<IP ADDRESS>.activationcode.r.mail-abuse.com. A 127.1.0.4) - Answer includes data under our authority." · To fix: o Under DNS Records Tab rename 127.in-addr.arpa to 0.127.in-addr.arpa (original notes, try 1st) o rename 127.in-addr.arpa to 1.0.0.127.in-addr.arpa (try 2nd) o The web page says to restart the firewall computer, but for some cases it works without a restart. For more information refer to Symantec Knowledgebase Document ID: 2002060308412154 Document ID: 2002010905574554 |
| Symantec Mail Security |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Symantec server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message. Symantec Mail Security 4.5 for Microsoft ExchangeTo block by real-time blacklists1. Do one of the following: . Open Symantec Mail Security for the single server. . In the Symantec Mail Security for Microsoft Exchange console, in the left pane, select a server group.2. In the left pane, expand Configuration. 3. Click Spam Prevention Settings. 4. In the right pane, under Real-time Blacklist Blocking, in the Domains of providers supporting IP-based lookup box, type the domains of the RBL providers. Separate domains with commas with no spaces between entries. RBL providers are queried in the order in which you list them. The first RBL provider to return a match during an SMTP connection results in the message being rejected, and no other RBL providers are queried.Enter: activationcode.r.mail-abuse.com5. Click Save. Symantec Mail Security 5.0.3.360 for Microsoft Exchange did not work at this writing. You will need to download a patch from Symantec, but it is not available yet, 7/26/2006. |
| Trend Micro InterScan Messaging Security Suite for Windows |
| Note: If you have InterScan Messaging Security Suite for Windows, this requires InterScan Messaging Security Suite 5.5 SP4 or newer. Follow the steps below to configure your InterScan Messaging Security Suite to use Trend Micro Network Reputation Services DNSBL zone with a custom error message. 1. Open the GUI and click 'Configuration' 2. Under 'Configuration', click 'Product Licenses' 3. Under 'Network Reputation Services', click 'View license details' 4. Enter your activationcode 5. Under 'Configuration', select 'Network Reputation' 6. Check the box next to 'Enable Network Reputation Service' 7. Under 'Action:', select 'Default: intelligent action' Click 'Save' |
| Tumbleweed Enterprise Mail Firewall |
| Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your Tumbleweed Enterprise Mail Firewall to use Trend Micro Network Reputation Services. Login to the web manager Click "Setup" in the lower portion of the left pane Click "Relays" Scroll to DNSBL settings and enter the RBL name and select the action you wish to take if the sender is found on the RBL. DNSBL Source Domain: activationcode.r.mail-abuse.com Response to Client: Refuse connection with a permanent error response. Click "Setup" Click "Network Connections" Look for a "DNSBL" entry and check the box to enable it. |
| WatchGuard SpamScreen |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your WatchGuard SpamScreen to use Trend Micro Network Reputation Services.
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| XWall |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Follow the steps below to configure your XWall server to use Trend Micro Network Reputation Services DNSBL zone with a custom error message.
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| ZixCorp Message Inspector |
Note: Insert your unique valid "activation code" to replace the instructional text example; do not include any dashes. Configure Message Inspector to use Trend Micro RBL+ Services DNSBL zone with a custom error message, follow the steps below:(For Reference click here )
Note: Make sure that is one really long line. 4. Click the Apply button at the bottom to implement the change. |

