Support

Trend Micro offers extensive online help for InterScan Messaging Hosted Security accounts through the administrative graphical user interface (GUI).

In addition, free support assistance for setup, configuration, and service usability is available as follows:

Support business hours: 24 x 7

Global support phone numbers:

  • United States: 1(877)TREND-07 (or +1 877-873-6307)
  • Australia: 1 800 448 255
  • New Zealand: 0 800 808 470

Global support email address:

Please provide the following in your correspondence:

  • Company name
  • Administrator account name (only the account user name; do not send your password in an email)
  • Contact information:
  • Name
  • Email address (if different)
  • A brief description of your issue
 

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