PC Security Experts - Premium Service For Home Users
Don't worry about solving PC problems on your own, or paying extra for additional technical support services that you can’t afford. Our computer and security experts will work with you to understand what’s wrong. Then they can connect to your PC remotely and fix it as you watch!
We also offer support plans to provide the same kind of 24x7 service to our SafeSync customers.
Just need a little help right now? Choose one of our "A La Carte" services below
Premium Services: AU$99.95AU$89.95
Premium Services provides unlimited 24x7 remote desktop support and includes all of the following features for 1 of your chosen device:
24x7 Emergency Assistance: A Trend Micro technician can make a "virtual house call" any time, day or night
Microsoft® support: Configuration and upgrade support for Microsoft® Windows®
Microsoft® Office: Installation and updates for Microsoft Office
Personal IT Help Desk: Set-up of printers, external hard drives, and other peripherals
Premium Installation: Our experts install and configure your Trend Micro products
Virus and Spyware Removal: Keeps your computer virus-free
PC Tune-Up: Keeps your computer running like new
Advanced Diagnostics & Resolution: Identifies and recommends solutions for even the most complex technical issues
Security Advisor: Checks your system for vulnerabilities and applies the right settings to ensure your security
Fast diagnosis and problem fixing with remote desktop support
Optimisation of your Facebook Settings
Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7, Vista, or XP; High-speed Internet connection; and 512 RAM minimum (1GB recommended).