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Trend Micro provides a range of self-service and assisted support options for our Australian and New Zealand customers.

For Home & Home Office


Sales Enquiries & Technical Support : Available Monday to Friday, 7am-7pm Sydney time, excluding Australian national public holidays.

Australia 1300 305 289
New Zealand 0800 507 901

After operating hours:

Online Licence Renewal: Visit Trend Micro online store to renew your expired licence for:

  • Trend Micro Titanium Internet Security
  • Trend Micro PC-cillin Internet Security

Note that legitimate emails from Trend Micro regarding your Trend Micro subscription status or entitlement to a free upgrade will be from info@newsletters.trendmicro.com , will contain identifying information such as your registered product serial number and will direct you either to the Trend Micro website or our online renewal store hosted by Digital River.

Self-Service Web Support: Got questions about Trend Micro's home and home office products?
Visit eSupport page (24 hours a day, 7 days a week).

For Business


General Enquires:

Australia 1800 642 421
New Zealand +64 9 303 9097

For information on Trend Micro offices in Australia & New Zealand, please visit our locations page here.

Business Sales:

Australia 1800 044 703
New Zealand 0800 920 019

Channel Sales:

Australia 1800 653 870
New Zealand 0800 408 065

Technical Support:

Australia 1800 201 122
New Zealand 0800 888 190

Corporate Customer Service


General customer support & licensing enquiries:

Australia 1800 446 850
New Zealand 0800 888 067

E-Ticket Online Customer Support: please visit Helpdesk.


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